Note: This article was originally published in 2006. Some steps, commands, or software versions may have changed. Check the current General documentation for the latest information.
If you’re encountering this issue, this troubleshooting guide will help you identify the root cause and apply the appropriate fix.
WORKAROUND
| loadTOCNode(1, ‘workaround’);To work around this issue, configure the Web publishing rule so that it does not block high-bit characters. To do this, follow these steps:1. | Start the ISA Server Management tool. |
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| 2. | Expand ServerName , where ServerName is the name of your ISA Server computer. |
| 3. | Click Firewall Policy , click the Web publishing rule that you created to publish the Exchange Server computer for access by OWA users, and then click Edit Selected Rule. |
| 4. | Click the Traffic tab, click Filtering , and then click Configure HTTP. |
| 5. | Click to clear the Block high-bit characters check box, and then click OK two times. |
| 6. | Click Apply to update the firewall policy, and then click OK. |
obtained from: http://support.microsoft.com/default.aspx?scid=kb;en-us;837865
Summary
This guide covered the common causes and solutions for this General issue. If the problem persists, check the official documentation or system logs for additional diagnostic information.